Frequently Asked Questions

Do you attend Conferences?

Yes, we usually have a booth at Pathology Update.

What’s the cost of shipping?

Shipping is $20 for one book.
Then add $5 per book for each additional book in your order.
Shipping is Free once the invoice total is greater than $900 AUS.


Does the pricing include GST?

Yes, all pricing includes GST.

Do you ship outside of Australia?

No, unfortunately we do not offer international shipping at this time.

How long does shipping take?

If a book is in stock at our office, it would usually be delivered within 1 week.
If a book is in stock at the local publisher, it would usually be delivered within 2 weeks.
If a book is out of stock, it would usually be delivered within 4 – 8 weeks.
Please let us know if you need a book urgently and we will try to specify a more accurate delivery date.

Who do you use for shipping?

We use Startrack, TNT couriers and sometimes Australia Post.

Do you provide a tracking number?

Yes, books are dispatched with tracking at either Startrack (startrack.com.au) or Australia Post (auspost.com.au/track).

Can you send the book to my office or home?

Please let us know your availability and we will try to work out with you when and where it is best to send the package.

Do I have to shop on line?

No.  You’re welcome to phone us with your order, or send email to sales@howmed.com.au

Does pricing change?

Yes, our pricing may change due to the publisher revising pricing, or due to the fluctuation in the AU$.

Do you provide quotes?

Yes, please email us and we can certainly provide a quote for you.


Who is at your booth at conferences?

We have various people who help us.  If you’ve been to a Sydney or Brisbane conference you’ve probably met Vivien.  At a Melbourne conference you may have met Jodie.  Also Tim and Jane attend, when possible.